This is a well-organized overview of theoretical and practical information about listening as an important component in communication. The book provides suggestions for understanding and improving the strategies necessary for comprehension, interpretation, evaluation, and response to the spoken word. In this revised edition, Brownell continues to explore the impact of culture, technology, and globalization. Ethical questions are raised to promote the consideration of the responsibilities associated with listening behaviours.--Ministry of Education website.

English language arts 10 (2011). English language arts 20 (2012). English language arts 30 (2013).